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Safety Riding Enhancement and CS Seminar in Phuket,Thailand

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In collaboration with Thai Yamaha Motor, "Watchara Marine" known as a Yamaha authorized dealer and local government of Phuket, the safety riding enhancement and CS (Customer Satisfaction) seminar was held during 21-23 January, 2009.

This event had the following objectives.

  1. Improvement of tourists' safety when riding a WaveRunner by creating safety reliance of WaveRunner rental business in Phuket.
  2. Establishment of a good image and increase in visibility in rental WaveRunner by improving safety.
  3. Contributing to the development of local tourism by improvement of CS (Customer Satisfaction) in rental WaveRunner as one of the important tourist attractions.

Opening Ceremony
Speech of Phuket vice president
More than 130 participants of local government and private enterprises as well as rental operators gathered into Patong region, where most rental WaveRunner are operated.
After the speech of the Watchara Marine director as a representative sponsor, Phuket vice president and Superintendent of tourist police made a speech at the opening ceremony. This showed that international tourist resort, Phuket has strong interest in this event. Journalists including TV gathered from all over the country and reported this unique event.
Also, Rescue Team in Thailand demonstrated rescue operations by using the WaveRunner and promoted utility of PWC in rescue on the water. Many tourists showed interest in this event.

Rescue Demonstration

Many tourists showed interest in this event
Watercraft Rental Business Seminar was held in Patong Government office. Local government, police, and WaveRunner rental business managers discussed how to create better rental business. It is very important to exchange positive opinions between government and private enterprises to develop rental PWC business and tourism.
On the other hand, in safety riding and CS training for rental operators on the spot, a practical lecture was given explaining how customers can enjoy WaveRunner rental safely, and this in turn improves CS.

CS Training

Safety Riding Training
This seminar was effective to make safety a high priority with our products. This in turn adds to the rental of PWC by tourists and aids in tourism. We will keep working hard to develop PWC tourism so that customers are always satisfied with safe rental of PWC in collaboration with government and private enterprises.
Reported by Ms. Parichat R. from Marine Div. Thai Yamaha Motor


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